Ottolenghi
About
Bakeries
Price Range : Under $10 (££)
Location
Adress: 13 Motcomb Street, London, SW1X 8LB
Phone: +44 20 7823 2707
Work Hours
Business info
- directions_carDeliveryNo
- move_to_inboxTake-outYes
- local_parkingParkingStreet
- directions_bikeBike ParkingYes
Reviews
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Jenee S.
Ottolenghi is a feast for the eyes! Their desserts are beautiful and delicious! Highly recommend.
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A. Y.
This is a review for the Ottolenghi online store.
I purchased a christmas hamper as a gift for delivery overseas far in advance. The hamper should have been delivered on 12/21, but I found out on 12/23 that it had been stuck in customs as the correct documentation for customs clearance was NOT submitted by the Ottolenghi online store. Both I and fedex tried innumerable times to get in touch with the online store, and we received no replies. On 1/2, the package was returned to London as Ottolenghi failed for 2 entire weeks to provide the correct documentation, or to respond to fedex.
I have been a fan of the ottolenghi recipes and food for a long time and was excited to share this with family abroad for Christmas. I am extremely disappointed and upset by my experience. To this day, they have not refunded my package or delivery (210 GBP total), nor have I received any replies to my multiple emails and calls. The utter lack of communication and professionalism from this brand is so upsetting that I felt compelled to share this experience publicly. The avenues of customer feedback that they provide are clearly inadequate. I expected much more from the Ottolenghi brand.
So I don't know what experiences other people have had with the online delivery overseas, but please beware. I understand that mistakes happen, but the response (or lack thereof) has been frankly rude. -
Mark L.
Went here for pastries one morning and was very impressed with the selection, quality and price. The line moved quickly and the staff were very courteous. Had a cappuccino as well and it was top notch. If you like great pastries, and are near by, don't miss these guys.
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Jaime D.
Oh my god! This place is amazing!!! My son decided that we needed one of everything. So glad we tried so many things! Go here! You will not regret it.
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Alice T.
After reading Ottolenghi's Plenty and not being able to make most of his dishes due to hard-to-find ingredients or complicated recipes, I was determined to try his restaurants and cafes while in London. The food was amazing. The look of the cafe is modern and fresh with tons of bright colors from the huge spread of dishes and desserts.
When you enter, you're immediately greeted with tons of desserts and baked goods. Next comes all of the fresh and bright salads with some proteins. The final piece of the food section are all of the less perishable items- jams, wrapped baked goods, etc. The back of the cafe has one large round table (the only seating available) that seats 6-8 people max.
We had the entree with two sides (lamb moussaka, roasted aubergine with yogurt and coconut, and a red pepper and walnut mash) and the smoked salmon breakfast. (Breakfast served until 12pm everyday, except Sunday when it's served until 1pm.) The food was all delicious. The lamb moussaka was hearty, the roasted aubergine with healthy, and the red pepper mash was incredibly flavorful. Even the simple smoked salmon breakfast was done perfectly with farm-fresh eggs that were a beautiful yellow-orange. Another couple ordered the shakshuka breakfast with eggs, peppers, and tomatoes in a cast iron skillet that looked amazing. They also serve all of their jams on the table to be paired with breakfast, so we got to try the apricot & passion fruit and strawberry & vanilla.
Ottolenghi is a little bit out of the way from the touristy areas, but it is well worth the visit.